Where the Site contains links to other third party websites, if you follow
a link to any of those third party websites, please note that they have
their own privacy policies and that we do not accept any responsibility
or liability for their policies or processing of your personal information.
Please check these policies before you provide any personal information
to such third party websites.
the following areas:
- Personal information about you we may hold or collect
- How we may use your personal information
- Who we may disclose your personal information to
- How we protect your personal information
- Contacting us & your rights to access and update your personal information
- Our Cookies Policy
- Information we may collect about you
We may collect and use the following personal information about you:
- Information that you provide by filling in forms or upload on the Site.
- If you contact us or if we contact you, we may keep a record of that correspondence ordetails of any conversation we may have with you. Calls may be recorded.
- We may also ask you to complete surveys that we use for research purposes,
although youdo not have to respond to them.
- We use advertising services provided to us by ReachLocal UK Limited through
which ReachLocal, as our data processor, collects and uses certain information
set out at the following link [www.reachlocal.co.uk/notice-marketing-practices] about our interactions with you and makes that information available
- Details of your visits to the Site and information collected through cookies
and other trackingtechnologies including, but not limited to, your IP address and domain
name, your browser version and operating system, traffic data, location
data, web logs and other communication data, and the resources that you
access in accordance with our Cookies Policy. Although this information
is generally non-identifying, where it can be used to identify you we
treat it subject to the same safeguards that we apply to personal information.
- From third parties as set out in paragraph III below.
We do not knowingly collect information relating to individuals who are
under 16 years old.
- Uses made of your personal information
We may use your personal information in the following ways:
- to decide whether to enter into any proposed transaction with you including
in certain circumstances, disclosing such information to third party anti-fraud
or law enforcement agencies for the purposes of detecting and preventing
fraud and crime (as further set out in paragraph III below);
- to recover any payments due to us and where necessary to enforce such recovery
through the engagement of debt collection agencies or taking other legal
action (including the commencement and carrying out of legal and court
- to analyse it in order to understand the service we provide and in order
to improve our business;
- to monitor calls and transactions to ensure service quality, compliance
with procedures and to combat fraud;
- to notify you about changes to our services and products; and/or
- to ensure that content from our site is presented in the most effective
manner for you and for your device.
- to decide whether to enter into any proposed transaction with you including
We may also use your information for marketing our own and selected third
parties’ products and services to you by post, email, SMS, phone and
fax and, where required by law, we will ask for your consent at the time
we collect your data to conduct any of these types of marketing.
We will provide an option to unsubscribe or opt-out of further communication
on any electronic marketing communication sent to you or you may opt out
by contacting us, as set out in paragraph V.IV below.
- Disclosures to third parties
We may also permit selected third parties and agents to use your personal
information, only for the purposes set out in paragraph 2 above who will
be subject to obligations to process such information in compliance with
the same safeguards that we deploy. Specific examples are set out in paragraphs
III.II to III.VI below. All such disclosures will only be made in accordance
with applicable laws.
If false or inaccurate information is provided and/or fraud is identified
or suspected, details may be passed to fraud prevention agencies and law
enforcement agencies and may be recorded by us or by them.
We and other organisations may also access and use this information to
prevent fraud and other crime, for example when:
- reviewing applications for products (as outlined in paragraph 2 above);
- taking steps to recover payments due (as outlined in paragraph 2 above); and
- checking details of job applicants and employees.
We can provide the names and addresses of any agencies we use to counter
fraud if you would like a copy of your information held by them. Please
contact us at the address below. The agencies may charge a fee.
We may disclose your personal information to third parties, the court service
and/or regulators or law enforcement agencies in connection with enquiries,
proceedings or investigations by such parties anywhere in the world or
in order to enable the Advertiser to comply with its regulatory requirements
or dialogue with its regulators as applicable.
In the event that the Advertiser (or a part thereof) is (i) subject to
negotiations for the sale of its business or (ii) is sold to a third party
or undergoes a re-organisation, you agree that any of your personal information
which it holds may be disclosed to such party (or its advisors) as part
of any due diligence process or transferred to that re-organised entity
or third party and used for the same purposes or for the purpose of analysing
any proposed sale or re-organisation.
- Transmission, storage and security of your personal information
No data transmission over the Internet or website can be guaranteed to
be secure from intrusion. However, we maintain commercially reasonable
physical, electronic and procedural safeguards to protect your personal
information in accordance with applicable data protection legislative
Your personal information may be accessed by staff or suppliers in, transferred
to, and/or stored at, a destination outside the European Economic Area
(EEA) in which data protection laws may be of a lower standard than in
the EEA. Regardless of location or whether the person is an employee or
contractor we will impose the same data protection safeguards that we
deploy inside the EEA.
We will retain your personal information for as long as is necessary for
the processing purpose for which they were collected. Certain details
and correspondence may be retained until the time limit for any legal
challenges to the supply of the services has expired or in order to comply
with regulatory requirements regarding the retention of such data. Data
may also be retained for or included in analysis carried out by us with
respect to our business.
- Your rights & contacting us
Applicable data protection laws may give you the right to access certain
personal information held about you. We will comply with our obligations
to provide you with access to your personal information and to rectify
any inaccuracies we are informed of in accordance with applicable data
protection laws. Where permitted to do so, complying with your request
may be subject to a fee to go some way to meeting our associated costs.
We will use reasonable endeavours to ensure that your personal information
is accurate. In order to assist us with this, you should notify us of
any changes to the personal information that you have provided to us by
updating your details by contacting us as set out in paragraph V.4 below.
- Contacting us
We are the data controller in respect of your personal information processed
We can be contacted in relation to your rights or any questions you may
information at the following addresses:
Phone: 01386 555455
Post: 17 Holloway, Pershore, Worcestershire, WR101HW
- Cookies Policy
on how to disable those cookies are set out
here. By continuing to use this website you agree to our use of our cookies
unless you have disabled them.
We may change the content of our website or services without notice, and
time in the future. We therefore encourage you to review it from time
to time to stay informed of how we are using personal information.
with this Cookies Policy. You will have seen a pop up to this effect on
your first visit to this Site; although it will not usually appear on
subsequent visits you may withdraw your consent at any time, e.g. by following
the instructions below.
- Disabling cookies
If you do not agree to the use of these cookies please disable them by
following the instructions for your browser set out
here or use the automated disabling tools where available below. Please note
that some of the services will not function so well if cookies are disabled.
Where the organisation setting the cookie provides an automated disabling
tool in respect of its cookie(s) we list the name of that organisation,
the category of cookies it sets together with a link to its automated
disabling tool. In all other cases, we list the names of the cookies themselves
and their source at the date of this Cookies policy so that you can easily
identify and disable them if you want through your browser controls.
After your initial visit to this Site we may change the cookies we use.
This cookies policy will always allow you to know who is placing cookies,
for what purpose and give you the means to disable them so you should
check it from time to time.
- What are cookies?
Cookies are text files containing small amounts of information which are
downloaded to your device when you visit a website. Cookies are then sent
back to the originating web domain on your subsequent visits to that domain.
Most web pages contain elements from multiple web domains so when you
visit www.redplug.co.uk your browser may receive cookies from several sources.
Cookies are useful because they allow a website to recognise a user’s
device. Cookies allow you to navigate between pages efficiently, remember
preferences and generally improve the user experience. They can also be
used to tailor advertising to your interests through tracking your browsing
Session cookies are deleted automatically when you close your browser and
persistent cookies remain on your device after the browser is closed (for
example to remember your user preferences when you return to the site).
- What types of cookies does the Advertiser use?
We describe the categories of cookies the Advertiser and its contractors
We make use of analytic cookies to analyse how our visitors use our Sites
and to monitor website performance. This allows us to provide a high quality
experience by customising our offering and quickly identifying and fixing
any issues that arise. For example, we might use performance cookies to
keep track of which pages are most popular, which method of linking between
pages is most effective, and to determine why some pages are receiving
error messages. We might also use these cookies to highlight articles
or site services that we think will be of interest to you based on your
usage of the website. The information collected by these cookies is not
associated with your personal information by us or by our contractors.
Advertisergroup.com (full and mobile) currently uses the following analytic
cookies from Google Analytics:
Cookie Name Source Purpose Further Information Google Analytics These cookies are used to collect information about how visitors use our
site. We use the information to compile reports and to help us improve
our site. The cookies collect information in an anonymous form, including
the number of visitors to the site, where visitors have come to the site
from and the pages they visited.
http://www.google.com/analytics/learn/privacy.htmlYou may opt out of tracking by Google Analytics by visiting
Advertising cookies (or targeting cookies) collect information about your
browsing habits and are used to make advertising more relevant to you
and your interests. They are also used by services provided by third parties,
such as Like or Share buttons. Third parties provide these services in
return for recognising that you have visited a certain website. For example,
when you use the Facebook, LinkedIn or Twitter share buttons you will
be directed to a page controlled by those companies which may place cookies
(including targeting cookies) and will be subject to Facebook’s, LinkedIn’s
or Twitter’s cookies policies respectively.
In addition to the cookies set by third parties such as Facebook, LinkedIn
and Twitter when you use their branded functionality embedded in our site,
the following advertising cookies are also used:
e) Further Information & Type of Cookie (such as Session Cookie or
We use advertising services provided to us by ReachLocal UK Limited through
which ReachLocal as our data processor on our behalf places and reads
cookies to provide those services to us – the cookies, information
collected through such cookies and opt out / disabling instructions are set out
- Cookies policy does not cover third party websites
Please note that this cookies policy does not apply to, and we are not
responsible for, the privacy practices of third party websites which may
be linked to this Site.