Privacy Policy

The Advertiser (Advertiser or we or us) is committed to compliance with data protection laws. This privacy policy (Privacy Policy) sets out how we use the personal information relating to our customers and prospective customers (you) that we collect through your use of our website ( and othermarketing channels. [It does not cover how we use your personal information in the delivery of our services to you.]

Where the Site contains links to other third party websites, if you follow
a link to any of those third party websites, please note that they have
their own privacy policies and that we do not accept any responsibility
or liability for their policies or processing of your personal information.
Please check these policies before you provide any personal information
to such third party websites.

This Privacy Policy is intended to explain our privacy practices and covers
the following areas:

  1. Personal information about you we may hold or collect
  2. How we may use your personal information
  3. Who we may disclose your personal information to
  4. How we protect your personal information
  5. Contacting us & your rights to access and update your personal information
  6. Our Cookies Policy
  7. How changes to this Privacy Policy and the Cookies Policy will be made
  1. Information we may collect about you
    1. We may collect and use the following personal information about you:

      1. Information that you provide by filling in forms or upload on the Site.
      2. If you contact us or if we contact you, we may keep a record of that correspondence ordetails of any conversation we may have with you. Calls may be recorded.
      3. We may also ask you to complete surveys that we use for research purposes,
        although youdo not have to respond to them.
      4. We use advertising services provided to us by ReachLocal UK Limited through
        which ReachLocal, as our data processor, collects and uses certain information
        set out at the following link [] about our interactions with you and makes that information available
        to us to use in accordance with this Privacy Policy.
      5. Details of your visits to the Site and information collected through cookies
        and other trackingtechnologies including, but not limited to, your IP address and domain
        name, your browser version and operating system, traffic data, location
        data, web logs and other communication data, and the resources that you
        access in accordance with our Cookies Policy. Although this information
        is generally non-identifying, where it can be used to identify you we
        treat it subject to the same safeguards that we apply to personal information.
      6. From third parties as set out in paragraph III below.
    2. We do not knowingly collect information relating to individuals who are
      under 16 years old.

  2. Uses made of your personal information
    1. We may use your personal information in the following ways:

      1. to decide whether to enter into any proposed transaction with you including
        in certain circumstances, disclosing such information to third party anti-fraud
        or law enforcement agencies for the purposes of detecting and preventing
        fraud and crime (as further set out in paragraph III below);
      2. to recover any payments due to us and where necessary to enforce such recovery
        through the engagement of debt collection agencies or taking other legal
        action (including the commencement and carrying out of legal and court
      3. to analyse it in order to understand the service we provide and in order
        to improve our business;
      4. to monitor calls and transactions to ensure service quality, compliance
        with procedures and to combat fraud;
      5. to notify you about changes to our services and products; and/or
      6. to ensure that content from our site is presented in the most effective
        manner for you and for your device.
    2. We may also use your information for marketing our own and selected third
      parties’ products and services to you by post, email, SMS, phone and
      fax and, where required by law, we will ask for your consent at the time
      we collect your data to conduct any of these types of marketing.

    3. We will provide an option to unsubscribe or opt-out of further communication
      on any electronic marketing communication sent to you or you may opt out
      by contacting us, as set out in paragraph V.IV below.

  3. Disclosures to third parties
    1. We may also permit selected third parties and agents to use your personal
      information, only for the purposes set out in paragraph 2 above who will
      be subject to obligations to process such information in compliance with
      the same safeguards that we deploy. Specific examples are set out in paragraphs
      III.II to III.VI below. All such disclosures will only be made in accordance
      with applicable laws.

    2. If false or inaccurate information is provided and/or fraud is identified
      or suspected, details may be passed to fraud prevention agencies and law
      enforcement agencies and may be recorded by us or by them.

    3. We and other organisations may also access and use this information to
      prevent fraud and other crime, for example when:

      1. reviewing applications for products (as outlined in paragraph 2 above);
      2. taking steps to recover payments due (as outlined in paragraph 2 above); and
      3. checking details of job applicants and employees.
    4. We can provide the names and addresses of any agencies we use to counter
      fraud if you would like a copy of your information held by them. Please
      contact us at the address below. The agencies may charge a fee.

    5. We may disclose your personal information to third parties, the court service
      and/or regulators or law enforcement agencies in connection with enquiries,
      proceedings or investigations by such parties anywhere in the world or
      in order to enable the Advertiser to comply with its regulatory requirements
      or dialogue with its regulators as applicable.

    6. In the event that the Advertiser (or a part thereof) is (i) subject to
      negotiations for the sale of its business or (ii) is sold to a third party
      or undergoes a re-organisation, you agree that any of your personal information
      which it holds may be disclosed to such party (or its advisors) as part
      of any due diligence process or transferred to that re-organised entity
      or third party and used for the same purposes or for the purpose of analysing
      any proposed sale or re-organisation.

  4. Transmission, storage and security of your personal information
    1. No data transmission over the Internet or website can be guaranteed to
      be secure from intrusion. However, we maintain commercially reasonable
      physical, electronic and procedural safeguards to protect your personal
      information in accordance with applicable data protection legislative

    2. Your personal information may be accessed by staff or suppliers in, transferred
      to, and/or stored at, a destination outside the European Economic Area
      (EEA) in which data protection laws may be of a lower standard than in
      the EEA. Regardless of location or whether the person is an employee or
      contractor we will impose the same data protection safeguards that we
      deploy inside the EEA.

    3. We will retain your personal information for as long as is necessary for
      the processing purpose for which they were collected. Certain details
      and correspondence may be retained until the time limit for any legal
      challenges to the supply of the services has expired or in order to comply
      with regulatory requirements regarding the retention of such data. Data
      may also be retained for or included in analysis carried out by us with
      respect to our business.

  5. Your rights & contacting us
    1. Applicable data protection laws may give you the right to access certain
      personal information held about you. We will comply with our obligations
      to provide you with access to your personal information and to rectify
      any inaccuracies we are informed of in accordance with applicable data
      protection laws. Where permitted to do so, complying with your request
      may be subject to a fee to go some way to meeting our associated costs.

    2. We will use reasonable endeavours to ensure that your personal information
      is accurate. In order to assist us with this, you should notify us of
      any changes to the personal information that you have provided to us by
      updating your details by contacting us as set out in paragraph V.4 below.

  6. Contacting us
    1. We are the data controller in respect of your personal information processed
      by us under this Privacy Policy.

    2. We can be contacted in relation to your rights or any questions you may
      have in respect of this Privacy Policy or our processing of your personal
      information at the following addresses:

      Phone: 01386 555455

      Post: 17 Holloway, Pershore, Worcestershire, WR101HW

  7. Cookies Policy

    We use cookies to deliver our online services. Details and instructions
    on how to disable those cookies are set out
    here. By continuing to use this website you agree to our use of our cookies
    unless you have disabled them.

  8. Changes to our Privacy Policy and/or Cookies Policy
    1. We may change the content of our website or services without notice, and
      consequently our Privacy Policy and/or Cookies Policy may change at any
      time in the future. We therefore encourage you to review it from time
      to time to stay informed of how we are using personal information.

Cookies Policy

    1. By using our Site ( you consent to the use of cookies in accordance
      with this Cookies Policy. You will have seen a pop up to this effect on
      your first visit to this Site; although it will not usually appear on
      subsequent visits you may withdraw your consent at any time, e.g. by following
      the instructions below.

  1. Disabling cookies
    1. If you do not agree to the use of these cookies please disable them by
      following the instructions for your browser set out
      here or use the automated disabling tools where available below. Please note
      that some of the services will not function so well if cookies are disabled.

    2. Where the organisation setting the cookie provides an automated disabling
      tool in respect of its cookie(s) we list the name of that organisation,
      the category of cookies it sets together with a link to its automated
      disabling tool. In all other cases, we list the names of the cookies themselves
      and their source at the date of this Cookies policy so that you can easily
      identify and disable them if you want through your browser controls.

    3. After your initial visit to this Site we may change the cookies we use.
      This cookies policy will always allow you to know who is placing cookies,
      for what purpose and give you the means to disable them so you should
      check it from time to time.

  2. What are cookies?
    1. Cookies are text files containing small amounts of information which are
      downloaded to your device when you visit a website. Cookies are then sent
      back to the originating web domain on your subsequent visits to that domain.
      Most web pages contain elements from multiple web domains so when you
      visit your browser may receive cookies from several sources.

    2. Cookies are useful because they allow a website to recognise a user’s
      device. Cookies allow you to navigate between pages efficiently, remember
      preferences and generally improve the user experience. They can also be
      used to tailor advertising to your interests through tracking your browsing
      across websites.

    3. Session cookies are deleted automatically when you close your browser and
      persistent cookies remain on your device after the browser is closed (for
      example to remember your user preferences when you return to the site).

  3. What types of cookies does the Advertiser use?
    1. We describe the categories of cookies the Advertiser and its contractors
      use below.

    Performance Cookies

    We make use of analytic cookies to analyse how our visitors use our Sites
    and to monitor website performance. This allows us to provide a high quality
    experience by customising our offering and quickly identifying and fixing
    any issues that arise. For example, we might use performance cookies to
    keep track of which pages are most popular, which method of linking between
    pages is most effective, and to determine why some pages are receiving
    error messages. We might also use these cookies to highlight articles
    or site services that we think will be of interest to you based on your
    usage of the website. The information collected by these cookies is not
    associated with your personal information by us or by our contractors.

    Example (full and mobile) currently uses the following analytic
    cookies from Google Analytics:

    Cookie NameSourcePurposeFurther Information
    Google AnalyticsThese cookies are used to collect information about how visitors use our
    site. We use the information to compile reports and to help us improve
    our site. The cookies collect information in an anonymous form, including
    the number of visitors to the site, where visitors have come to the site
    from and the pages they visited.
    Click here for Google’s privacy policy in respect of Google Analytics may opt out of tracking by Google Analytics by visiting cookies.

    Advertising cookies

    Advertising cookies (or targeting cookies) collect information about your
    browsing habits and are used to make advertising more relevant to you
    and your interests. They are also used by services provided by third parties,
    such as Like or Share buttons. Third parties provide these services in
    return for recognising that you have visited a certain website. For example,
    when you use the Facebook, LinkedIn or Twitter share buttons you will
    be directed to a page controlled by those companies which may place cookies
    (including targeting cookies) and will be subject to Facebook’s, LinkedIn’s
    or Twitter’s cookies policies respectively.

    In addition to the cookies set by third parties such as Facebook, LinkedIn
    and Twitter when you use their branded functionality embedded in our site,
    the following advertising cookies are also used:

    Cookie Name

    c) Source

    d) Purpose

    e) Further Information & Type of Cookie (such as Session Cookie or

    We use advertising services provided to us by ReachLocal UK Limited through
    which ReachLocal as our data processor on our behalf places and reads
    cookies to provide those services to us – the cookies, information
    collected through such cookies and opt out / disabling instructions are set out

  4. Cookies policy does not cover third party websites
    1. Please note that this cookies policy does not apply to, and we are not
      responsible for, the privacy practices of third party websites which may
      be linked to this Site.

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